Professional Certificate in AI-powered Customer Experience in Retail

Friday, 31 January 2025 17:48:56

International students can apply

Short course
110 already enrolled
100% Online
Admission open 2025

Professional Certificate in AI-powered Customer Experience in Retail

The Professional Certificate in AI-powered Customer Experience in Retail equips professionals with cutting-edge skills to transform retail strategies using artificial intelligence. Designed for retail managers, CX specialists, and tech enthusiasts, this program explores AI-driven personalization, customer journey optimization, and data analytics.

Learn to enhance customer engagement, streamline operations, and drive business growth in the competitive retail landscape. Gain hands-on experience with real-world tools and case studies.

Ready to revolutionize retail? Enroll now and lead the future of customer experience!

Course Content

• Foundations of AI in Retail
• Customer Journey Mapping with AI Insights
• Personalization Strategies using Machine Learning
• AI-driven Customer Engagement Tools
• Data Analytics for Retail Customer Experience
• Ethical AI Practices in Retail
• Implementing Chatbots and Virtual Assistants
• Measuring ROI of AI-powered CX Initiatives
• Future Trends in AI and Retail Innovation

Fee and payment plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

1 month

2 months

This programme does not have any additional costs.

Course fee

The fee for the programme is as follows:

1 month:GBP £140

2 months:GBP £90

Apply Now

Complete the online enrolment form and Pay enrolment fee of GBP £10.
Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.

APPLY NOW

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@LSIB.lk

+44 (0) 20 3608 0144

Career Path

AI Customer Experience Manager

Oversee AI-driven strategies to enhance customer engagement and satisfaction in retail.

Retail Data Analyst

Analyze customer data to optimize AI-powered retail solutions and improve decision-making.

AI Solutions Architect

Design and implement AI systems tailored for retail customer experience enhancement.

Why this course?

The Professional Certificate in AI-powered Customer Experience in Retail is a critical qualification for professionals aiming to thrive in today’s competitive market. With UK retail e-commerce sales projected to reach £120 billion by 2024, retailers are increasingly leveraging AI to enhance customer experiences and drive growth. This certification equips learners with the skills to implement AI-driven strategies, such as personalised recommendations, chatbots, and predictive analytics, which are essential for meeting evolving consumer expectations.

Year	E-commerce Sales (£ billion)
2021	99.3
2022	104.5
2023	110.2
2024	120.0

The rise of AI in retail is evident, with 67% of UK retailers already investing in AI technologies to improve customer engagement. This certificate addresses the growing demand for professionals skilled in AI-powered solutions, ensuring they can deliver seamless, data-driven experiences. By mastering these tools, learners can help businesses stay ahead in a market where personalisation and efficiency are key drivers of success.

Who should apply?

Audience	Why This Course is Ideal
Retail Professionals	With 87% of UK retailers investing in AI to enhance customer experience, this course equips you with the skills to leverage AI-powered tools and stay ahead in the competitive retail landscape.
Marketing Specialists	Learn how to personalise customer journeys using AI-driven insights, a strategy proven to increase customer retention by 30% in UK retail.
E-commerce Managers	Boost online sales by mastering AI-powered customer experience strategies, as 62% of UK consumers expect personalised interactions when shopping online.
Aspiring AI Enthusiasts	Gain hands-on experience in AI applications tailored for retail, a sector where AI adoption is growing by 25% annually in the UK.