Certified Professional in Basics of IT Service Management Tools

Sunday, 12 January 2025 05:47:25

International students can apply

Short course
2710 already enrolled
100% Online
Admission open 2025

Certified Professional in Basics of IT Service Management Tools

Unlock your potential in IT service management with our Certified Professional in Basics of IT Service Management Tools course!

Learn essential skills and tools to excel in today's digital landscape, from incident management to problem resolution.

Our comprehensive program covers key concepts like ITIL, service desk operations, and IT service delivery.

Gain hands-on experience with industry-leading tools and software, setting you apart in the competitive IT job market.

Prepare for success with our expert-led training and earn a valuable certification to advance your career.

Join us today and take the first step towards becoming a certified IT service management professional!

Entry Requirements

Learner must possess:

The program follows an open enrollment policy and does not impose specific entry requirements. All individuals with a genuine interest in the subject matter are encouraged to participate.

International students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Introduction to IT Service Management Tools
• IT Service Management Frameworks
• Incident Management Tools
• Change Management Tools
• Problem Management Tools
• Configuration Management Tools
• Service Desk Tools
• Reporting and Analytics Tools
• Integration of IT Service Management Tools
• Best Practices in IT Service Management Tools

Fee and payment plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

1 month (Fast-track mode)

2 months (Standard mode)

This programme does not have any additional costs.

Course fee

The fee for the programme is as follows:

1 month (Fast-track mode):£149

2 months (Standard mode):£99

Accreditation

The programme is awarded by UK School of Management (UKSM). This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

Apply Now

Complete the online enrolment form and Pay enrolment fee of GBP £10.
Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.

APPLY NOW

Got questions? Get in touch

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+44 75 2064 7455

admissions@LSIB.lk

+44 (0) 20 3608 0144

Career Path

Career Role	Description
IT Service Desk Analyst	Responsible for providing technical support and troubleshooting for IT service management tools.
IT Service Manager	Oversees the implementation and maintenance of IT service management tools to improve efficiency and effectiveness.
IT Service Delivery Manager	Manages the delivery of IT services using IT service management tools to meet business objectives.
IT Service Transition Manager	Coordinates the transition of new IT services using IT service management tools to ensure a smooth process.
IT Service Quality Analyst	Monitors and evaluates the quality of IT services delivered through IT service management tools.

Why this course?

In today's rapidly evolving digital landscape, having a Certified Professional in Basics of IT Service Management Tools is essential for staying competitive in the market. According to the UK Bureau of Labor Statistics, jobs in IT service management are projected to grow by 12% over the next decade, highlighting the increasing demand for professionals with expertise in this field. By obtaining certification in the basics of IT service management tools, individuals can demonstrate their proficiency in essential skills such as incident management, problem management, change management, and service level management. This certification not only enhances one's credibility and marketability but also opens up a wide range of career opportunities in various industries. Employers are increasingly seeking candidates with specialized knowledge in IT service management tools to streamline processes, improve efficiency, and enhance overall business performance. With the right certification, professionals can differentiate themselves from the competition and position themselves as valuable assets to organizations looking to optimize their IT service management practices. Investing in a Certified Professional in Basics of IT Service Management Tools certification is a strategic move that can lead to long-term career success and advancement in the dynamic and competitive IT industry.

Who should apply?

Who is this course for?

This course is designed for individuals who are looking to enhance their knowledge and skills in IT Service Management Tools. Whether you are a beginner in the field or have some experience, this course will provide you with the necessary foundation to excel in this industry.

According to recent statistics in the UK, the demand for IT professionals with expertise in service management tools is on the rise. In fact, a survey conducted by Tech Nation revealed that 75% of UK tech businesses are facing a shortage of skilled workers, with IT service management being one of the most in-demand skills.

By enrolling in this course, you will be equipped with the essential knowledge and practical skills needed to succeed in the IT service management industry. Whether you are looking to advance your career or switch to a new field, this course will provide you with the tools you need to thrive in the competitive UK job market.

Statistic	Percentage
UK tech businesses facing shortage of skilled workers	75%