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Undergraduate Certificate in Business-customer Relationships through Social Media Platforms

Friday, 17 January 2025 17:52:57

International students can apply

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  • Admission open 2025
Overview Entry Requirements Course Structure Fees and Payment Plans Accreditation Apply Now

Undergraduate Certificate in Business-customer Relationships through Social Media Platforms

The Undergraduate Certificate in Business-Customer Relationships through Social Media Platforms equips learners with essential skills to build and manage customer engagement in the digital age. This program focuses on leveraging social media strategies to enhance brand loyalty and drive business growth.


Ideal for aspiring marketers, entrepreneurs, and professionals, it covers content creation, analytics, and customer relationship management tools. Gain hands-on experience to excel in today’s competitive market.


Ready to transform your career? Explore this program today and unlock your potential in the dynamic world of social media business!

Course Content

  • • Introduction to Social Media Platforms and Their Role in Business
    • Building and Managing Customer Relationships Through Social Media
    • Content Creation and Strategy for Social Media Engagement
    • Social Media Analytics and Performance Measurement
    • Ethical and Legal Considerations in Social Media Marketing
    • Crisis Management and Reputation Building on Social Media
    • Leveraging Influencers and Collaborations for Customer Engagement
    • Emerging Trends and Technologies in Social Media for Business
    • Integrating Social Media with Overall Marketing Strategies
    • Practical Applications and Case Studies in Social Media Customer Relationship Management

Fee and payment plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

1 month

2 months

This programme does not have any additional costs.


Course fee

The fee for the programme is as follows:

1 month:GBP £140

2 months:GBP £90


Apply Now

  1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@LSIB.lk

+44 (0) 20 3608 0144



Career Path

Social Media Manager

Oversee social media strategies, engage with customers, and analyze performance metrics to enhance business-customer relationships.

Digital Marketing Specialist

Develop and execute digital campaigns to drive customer engagement and improve brand visibility on social media platforms.

Customer Experience Analyst

Analyze customer feedback and social media interactions to optimize customer satisfaction and loyalty.

Content Creator

Produce engaging content tailored to social media platforms to strengthen business-customer relationships.

Why this course?

The Undergraduate Certificate in Business-Customer Relationships through Social Media Platforms is a critical qualification in today’s market, where digital engagement drives business success. In the UK, 89% of businesses use social media for customer interaction, and 74% of consumers rely on social platforms to research products before purchasing. This certificate equips learners with the skills to leverage social media for building strong customer relationships, a key driver of brand loyalty and revenue growth. The chart below illustrates the growth of social media usage in UK businesses over the past five years, highlighting the increasing importance of this skill set.

Year Businesses Using Social Media (%)
2018 72
2019 76
2020 81
2021 85
2022 89
Professionals with expertise in social media customer engagement are in high demand, as businesses seek to enhance their online presence and foster meaningful connections. This certificate not only addresses current trends but also prepares learners for future advancements in digital marketing and customer relationship management.

Who should apply?

Ideal Audience Why This Course is Perfect for You
Aspiring marketers and business professionals With 92% of UK businesses using social media for customer engagement (Statista, 2023), this course equips you with the skills to build meaningful customer relationships and drive business growth.
Small business owners and entrepreneurs Learn how to leverage platforms like Instagram and LinkedIn to connect with your audience, increase brand loyalty, and boost sales in the competitive UK market.
Recent graduates seeking a competitive edge Stand out in the job market by mastering social media strategies that 78% of UK employers value in customer-facing roles (LinkedIn, 2023).
Career switchers exploring digital marketing Gain practical insights into managing customer relationships through social media, a skill in high demand across industries in the UK.