Career Path
IT Support Specialist
Provides technical assistance and support for computer systems, hardware, and software. High demand in the UK job market with salaries ranging from £25,000 to £40,000 annually.
Help Desk Technician
Resolves user issues, troubleshoots problems, and maintains IT systems. A growing role with an average salary of £22,000 to £35,000 in the UK.
Network Support Engineer
Manages and maintains network infrastructure, ensuring connectivity and security. Salaries typically range from £30,000 to £50,000, reflecting strong demand for network skills.
Systems Administrator
Oversees server operations, software updates, and system backups. A critical role with salaries averaging £35,000 to £55,000 in the UK.
Why this course?
The Undergraduate Certificate in Information Technology Support holds significant value in today’s market, particularly in the UK, where the demand for IT professionals continues to surge. According to recent data, the UK tech sector employs over 1.7 million people, with IT support roles accounting for a substantial portion of this workforce. The certificate equips learners with foundational skills in troubleshooting, system maintenance, and customer service, making them highly employable in a rapidly evolving digital landscape.
| Year |
IT Support Jobs |
| 2019 |
150,000 |
| 2020 |
170,000 |
| 2021 |
190,000 |
| 2022 |
210,000 |
| 2023 |
230,000 |
The certificate aligns with current trends, such as the rise of remote work and cloud computing, which have increased the need for skilled IT support professionals. Employers value candidates with formal qualifications, as they demonstrate both technical proficiency and problem-solving abilities. For learners, this certification offers a clear pathway to entry-level roles in IT support, with opportunities for career progression into areas like network administration or cybersecurity. As the UK tech sector grows, the
Undergraduate Certificate in Information Technology Support remains a vital credential for aspiring professionals.
Who should apply?
| Audience Profile |
Why This Course is Ideal |
| Aspiring IT Support Professionals |
The Undergraduate Certificate in Information Technology Support is perfect for those looking to start a career in IT support. With over 1.5 million IT professionals employed in the UK, this course provides the foundational skills needed to enter this growing field. |
| Career Changers |
If you're considering a career change, this course offers a practical pathway into IT support. The UK tech sector is booming, with a 40% increase in IT job postings in 2022, making it an ideal time to upskill. |
| Recent Graduates |
Recent graduates looking to enhance their employability will benefit from this certificate. IT support roles are among the top entry-level positions in the UK, offering a median salary of £25,000 for starters. |
| Small Business Owners |
For small business owners, understanding IT support can save costs and improve efficiency. With 5.5 million small businesses in the UK, this course equips you with the skills to manage your own IT infrastructure. |
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